Refund policy

Return & Refund Policy
Last updated: August 22, 2026
We want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or significantly different product from what was ordered, you may request a return or replacement.
Eligibility for Returns
To be eligible for a return or replacement:
The product must be unused and in its original condition.
The product should be returned with its original packaging and tags, where applicable.
You must contact us within 7 days of receiving your order.
You may be required to provide photos or videos showing the issue with the product.
Damaged or Incorrect Products
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery. After reviewing the issue, we may provide a replacement or refund.
Non-Returnable Items
Products that have been used, damaged after delivery, altered, or returned without their original packaging may not be eligible for a return or refund.
Refunds
Once your returned product has been received and inspected, we will notify you about the status of your refund.
If approved, the refund will be processed to your original payment method. The time taken for the refund to appear in your account may depend on your bank or payment provider.
Return Shipping
If the return is due to a damaged, defective, or incorrect product, we will provide appropriate instructions regarding the return shipping.
For returns due to reasons other than a product defect or our error, return shipping costs may be the customer's responsibility.
Cancellation
Orders may be cancelled before they are shipped. Once an order has been shipped, cancellation may no longer be possible.
Contact Us
For return, refund, or replacement requests, please contact us through the contact details provided on our website.
We reserve the right to refuse a return or refund if the product does not meet the eligibility requirements described above.